When you need help, SAXTAX provides Telephone Support for all of its programs. And all of our support people are full-time, not just temporary help during tax season. These are the same people who help design and test our programs.
We know that when you need help – you need it now. That’s why you will always get to talk to a real person when you call us. 98.8% of our users rated us good to excellent for our telephone support!
Please consider the following before you call. You may already have the answer to your question.
- Frequently Asked Questions – Others may have had the same question you have.
- Program Help – We’ve worked hard to try and anticipate questions and handle them in Program Help.
- Program Updates – We update the programs weekly during tax season. A missing form or a bug in the program may have been already corrected.
If you still need help, Call us.
Or, if you prefer:
E-mail our Technical Support Department at firstname.lastname@example.org
FAX us at (772) 337-0651
Be sure to include your telephone number in your email or fax in case we need to call you.